Testimonials
Your satisfaction is our priority.
Read authentic testimonials from satisfied customers and discover the impact of our exceptional HVAC services. Our testimonials page highlights real-world experiences and the commitment of Air Comfort Experts to comfort, quality, and customer care.
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Just had an HVAC service call from O.D. at Air Comfort Experts. He gave me great information on my current system, advised me on my options clearly, and sent me... read more good pictures of the system up in the attic. Would definitely use them again in the future. Appreciate the honesty very much.
1/22/2024These guys did a great job and were very easy to communicate with. All the workers were professional and courteous, kept a neat work area, and did great work. They... read more installed a mini-split and heat pump system in our house for a reasonable price. We will definitely return to them for other projects.
1/15/2024We had to replace our 30-year-old HVAC system and we chose a heat pump on the basis of what we learned from several HVAC companies. The work was timely, with... read more complete cleanup, and pleasant personnel. I love this new system!! And I recommend the company. We have not had to schedule service calls, but the installation was first rate.
12/27/2023 -
I could not be more happy with the company and the product. I found them by searching on line for mini split heat pump installers. We subsequently purchased two systems,... read more one for the bedrooms and living room on the east side of the house, and a second one for the family room on the west side.
I was amazed at how quickly the installation occurred. They obtained the building permit and then a crew of 4 workers completed the installation in 3 days. I have never had a more competent group of workers than those who installed my system. They were always courteous, always kept me in the loop when decisions needed to be made, and always thoroughly explained the options. They were also very conscientious about cleaning up all the dust and debris as it was generated.
12/27/2023It was time to replace the 80s-era central AC unit for my home and it was nice working with ACE from getting the quote from Bulga, having ACE work with... read more the subcontractor for the removal/abatement of the asbestos-insulated ductwork, removing the old unit from the roof and installing the new unit on the ground in the backyard. I replaced the old natural gas furnace/air conditioning units with Trane heat pump/air handling units since the State instant rebate and Federal tax credit for heat pump systems were available and made the Trane high efficiency/quiet system a good value compared to the Daikin and Mitsubishi options. The office was good with communicating with me to schedule the work and City permit inspections and lead technician Od was a pleasure to work with and provided good customer service while he answered all my questions all while leading the hard working crew throughout the installation process. ACE was also good at following up to ensure the work passed the City inspection in a timely manner and provided prompt & responsive customer service after the installation was complete. The system has been working fine for the past 2 months keeping the house cool/warm as needed without electric bill increase so far, but we haven't experienced the coldest/hottest temperatures in LA yet. I highly recommend calling ACE if you're in need of a new HVAC system.
12/21/2023We decided to replace our two unit HVAC system with a single heat pump system this year, and Air Comfort Experts were so helpful in figuring out the right size... read more and system for our house. They were also fantastic during the installation, and have been even more outstanding since then with fine tuning our system. They even handled all of the leg work on the various state and federal rebates associated with our system.
We couldn't recommend ACE highly enough. Great company.
12/12/2023 -
Originally I found Air Comfort Experts by searching on Daikin's website for their certified "Comfort Pro" installers. This is important as I found most HVAC people in SoCal do not... read more have a lot of experience with heat pumps. We have solar panels and I feel that heat pumps are the future in California. I received quotes from five different companies, and I liked Air Comfort Experts the best as they seemed very knowledgable and were not pushy at all. They simply explained what they thought would be best and why. I also could tell the owner was detail oriented and was very easy to work with.
Air Comfort Pro installed my 5 ton heat pump and air handler over 3 days, exactly when they said they would, and their workers were meticulous and extremely hard working. I felt I was very particular, and they worked with me to have everything just to my liking. I was very impressed with their work ethic and quality.
The system has been performing great and we have been very happy with everything. They helped me apply for all available rebates at the time, but what really impressed me was they found a rebate later I did not know about and were able to retroactively apply without my knowledge and had a check sent to me for $1500 months after the install happened! I wish all companies took care and watched out for their customers like this.
In the future I will be using them again, this time when I replace my gas powered hot water heater with a heat pump model.
10/02/2023I am a repeat satisfied customer of this company. My 2nd AC unit not cooling . At first I forgot the company's name who I used 2 years ago my... read more fault that I didn't keep their name. But I remember reviewing them so I went back to my reviews on Yelp and so I found them again.
They texted me of their ETA , sure enough they were in front of the house at exactly the time promised. They explained what was wrong and possible work to be done . Though the charges this time doubled up from 2 years ago , it is totally understandable and acceptable fees. I will use them again.
In conclusion they are highly recommendable to anyone needing their service.
8/30/2023We received excellent service from Air Comfort Experts for a major new install of an AC/heating system at our home. Bulga worked with us at every step to get us... read more the the system we wanted. Communications were very clear. No-one else was able to offer the system that they installed. There was a high level of workmanship and a great team of technicians/installers. They worked with us during the install to make sure it was a good fit for what we wanted. So far the system works great, and we are very happy with this contractor. They scheduled the work soon after we agreed to the contract, in contrast with other companies who did not have the equipment for months. Highly recommended.
8/26/2023 -
I've called Air Comfort Experts on a few occasions already and I always request O.D. He's great at explaining what services he is going to perform and gives you his... read more honest evaluation (so you may save some money). He does not rush to get out and always makes sure you have no further questions before departing. Scheduling is also a breeze and they'll call you if some thing sooner opens up. Highly recommend them!
7/31/2023Outstanding. We have hired many contractors in the 36 years that we have lived in our 1914 house. Air Comfort Experts tops our list. In pre-planning for our whole-house heat... read more pump system, I put together a private list of my preferred components. Air Comfort Experts submitted a couple options, and the one I went with included every component at the top of my wish list--no shortcuts. Everyone I dealt with was pleasant and professional. They started the work promptly, finished on time, with no adverse surprises, and at a bargain price. Air Comfort Experts handled every detail from start to finish: permit, installation, warranty registration, HERS test, final inspection and rebate submission. Our system has worked perfectly through a cold winter and now a hot summer. I highly recommend Air Comfort Experts. If they did other types of projects, I would hire them again in a heartbeat.
7/22/2023The technician from Air Comfort was really nice and informative in servicing my a/c unit. I had an old unit to begin with and he performed tests to make sure... read more it was still functioning properly. Thankfully nothing needed to be replaced immediately but he recommended a few items to consider in the near future such as cleaning the coils in order to extend the life of the unit just a little bit longer. It was evident that my unit is on its last legs but I'll be certain to contact Air Comfort again to get estimates on a new unit. They were great to work with and respect the honest feedbacks and no up-sell approach/
7/21/2023 -
I had a very positive experience with Bulga and the staff of Air Comfort Experts. Their bid was not the least expensive for adding mini splits for my house, but... read more it was for thousands less than the Home Depot's contracted company -- which was the only other bid to also offer ten year warranties on parts and labor. Additionally, Air Comfort Experts work with Mitsubishi and Daikin brands, so I liked having that choice as well. So, I went with Air Comfort Experts because I felt I was getting a quality product installed by a company that was going to stand by their work. At the time of our initial meeting, Bulga was prepared to use his computer, show me rebates, and prepare an estimate for me. He told me what could work, but also let me know what he preferred not to do because it would look ugly (due to the location of my electrical box) -- which I definitely appreciate. My install happened over two days. On the first day, a staff member was bilingual to make sure all of my questions were answered and the expectations clear. The next day, the crew did not speak English -- however, this was not an issue, as they phoned their office for translation whenever necessary (which was hardly at all). All of the staff were very responsible and respectful throughout the process -- wearing shoe coverings, laying down mats, sweeping up after themselves, and even surprising me by taking the time to place decorative rocks around my exterior unit (I don't know where they came from, but I am touched by the gesture). Lastly, after the job was done, Helen (an office manager) helped me feel confident about my federal rebate by providing additional coverage information about my unit. If I were doing it again, I would still call Bulga and the Air Comfort Experts. Thank you!
7/13/2023We were looking to replace an old resistance heating system from the 1960's in my Condo with a ducted split system. We contacted several HVAC companies and decided to go... read more with Air Comport Experts based on professionalism, cost and the system they suggested. Bulga was great, even had the initial consult over Zoom since we were in a hurry, I later found out he was joining from an airport while traveling. He came out for an in person quote once he was back in town. He was very accommodating to our needs and seemed very knowledgeable. I thought it would take a few weeks to get started with the install because plans needed to generated and cleared by our Home Owners, he got everything done quickly and reached out to the HOA president and was ready to start next week. His team of installers were great, they did exactly what we had discussed with Bulga. Other companies wanted to open large areas of drywall to run the refrigerant lines between the indoor and outdoor units, Bulga's team was able to fish the lines thru the soffit and completed the install with minimal drywall removal. They also did a nice job patching the ceiling areas and matching it to the existing textured finish. We ended up with a very nice quiet Mitsubishi split system. Thanks Air Comport Experts!
6/16/2023Always professional! Before we called Air Comfort, another company tied to home warranty (American Home Shield; awful company) did the outdoor unit and they messed everything up. Air comfort came... read more to the rescue and matched the outdoor unit with out indoor unit (we live in apt) and fixed a hole that was drilled in our Freon pipes outdoors. Because it had to be a custom job there was something off with the wiring and we've had a few times where Air comfort had to come back and fix it under their warranty so no charge! They came and fixed it literally the same day I would call. They are amazing!
5/07/2023 -
Had broken AC that had been installed about 6 years ago. Called another service on Yelp (the people who had installed it) and asked for service call. One guy came,... read more took a cursory look, charged us $250 *for an estimate* and then went back to the office. The next week they sent us a suggested diagnostic procedure that would have cost well over $1k.
I then called Air Comfort and they send *three* guys who were clean, courteous, and on time. They examined the AC unit, reconnected a loose wire, disassembled and checked the rest of of it, can charged $78. Remarkable. I dropped them a C-note and will be a customer for life.
5/06/2023I was extremely nervous about installing a 3 unit Mitsubishi mini split in my Topanga home because I felt it would be a drastic change to my little Canyon interior.... read more Burga's team arrived right on time and explained exactly what the process would be throughout the day. We did a very detailed examination of the locations for the compressor on my roof, where the hoses would be tied into the units & and where water will drip into my gardens when I use the AC.
Before entering my house, all my floors & carpets were covered and sealed w tape. Immediately after any drilling the installers vacuumed thoroughly so I had no clean up whatsoever. All 5 workers were absolutely professional, Knowledgeable and courteous, totally respectful of my property & home.
I am super satisfied with the installation, Burgas crew, and best of all with my new system. It works beautifully. Thank you!
3/06/2023Air Comfort Experts installed a Daikin heat pump system in my home last year. I've waited to review the company until the system could go though a cooling and a... read more heating season. Now I can say with confidence that I fully appreciated working with this company.
Before the installation, Bulga discussed the full range of options. He was informed and direct in his presentation. His bid was competitive with others we received for comparable equipment, but with the added bonus of an extended warrantee. Office staff was friendly and responsive, as they coordinated scheduling. We had the ductwork fully replaced, added a second air intake and several new registers. Installation went smoothly and efficiently, and the project was completed on time. The crew was courteous, pleasant, and good-natured. The system (Daikin 4 ton, variable speed) passed the HERS test with no problem and was permitted easily. Bulga designed the ducting appropriately, so that each room receives just the right amount of airflow. He set up the excellent electronic thermostat and demonstrated how to use it. As for system performance: Both the cooling and heating are wonderful--quiet, efficient, and appropriate for the space. The outdoor compressor is a tad noisier than we'd expected, but the inside air handler is very quiet; in the rooms that aren't near the compressor, the system sound is a mere whisper. We have had no problems with the Daikin unit since it was installed, and are confident that if anything went wrong, Bulga would be right on the scene to correct the issues.
Bottom line: I highly recommend Air Comfort Experts for any HVAC needs.
2/13/2023
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Fantastic experience. The young man who showed up for the appointment was very professional and answered all of my dumb questions. Showed up on time, didn't try to rip me... read more off, etc. Recommended.
29 October 2023Originally I found Air Comfort Experts by searching on Daikin's website for their certified "Comfort Pro" installers. This is important as I found most HVAC people in SoCal do not... read more have a lot of experience with heat pumps. We have solar panels and I feel that heat pumps are the future in California. I received quotes from five different companies, and I liked Air Comfort Experts the best as they seemed very knowledgable and were not pushy at all. They simply explained what they thought would be best and why. I also could tell the owner was detail oriented and was very easy to work with. Air Comfort Pro installed my 5-ton heat pump and air handler over three days, exactly when they said they would, and their workers were meticulous and extremely hard working. I felt I was very particular, and they worked with me to have everything just to my liking. I was very impressed with their work ethic and quality. The system has been performing great and we have been very happy with everything. They helped me apply for all available rebates at the time, but what really impressed me was they found a rebate later I did not know about and were able to retroactively apply without my knowledge and had a check sent to me for $1500 months after the install happened! I wish all companies took care and watched out for their customers like this. In the future I will be using them again, this time when I replace my gas powered hot water heater with a heat pump model.
29 October 2023 -
We received excellent service from Air Comfort Experts for a major new install of an AC/heating system at our home. Bulga worked with us at every step to get us... read more the the system we wanted. Communications were very clear. No-one else was able to offer the system that they installed. There was a high level of workmanship and a great team of technicians/installers. They worked with us during the install to make sure it was a good fit for what we wanted. So far the system works great, and we are very happy with this contractor. They scheduled the work soon after we agreed to the contract, in contrast with other companies who did not have the equipment for months. Highly recommended.
29 August 2023This Company is amazing! From the moment I called them to the time when they came out, they were courteous, professional, friendly and extremely helpful. I spoke with... read more Betsy, who helped me with scheduling and answered all my questions, and O.D. the technician, who called me back very quickly every time I had a question. It was very important for me that someone would come our the same day, and even though they were extremely busy, they went above and beyond to come out to help us the same day. Both my husband and I had many questions and O.D. patiently answered and helped us with everything. We cannot thank them enough for the wonderful service and the wonderful customer service they provided. THANK YOU!! We will definitely use their service again. Highly recommend!!
29 August 2023I had a very positive experience with Bulga and the staff of Air Comfort Experts. Their bid was not the least expensive for adding mini splits for my house, but... read more it was for thousands less than the Home Depot's contracted company -- which was the only other bid to also offer ten year warranties on parts and labor. Additionally, Air Comfort Experts work with Mitsubishi and Daikin brands, so I liked having that choice as well. So, I went with Air Comfort Experts because I felt I was getting a quality product installed by a company that was going to stand by their work. At the time of our initial meeting, Bulga was prepared to use his computer, show me rebates, and prepare an estimate for me. He told me what could work, but also let me know what he preferred not to do because it would look ugly (due to the location of my electrical box) -- which I definitely appreciate. My install happened over two days. On the first day, a staff member was bilingual to make sure all of my questions were answered and the expectations clear. The next day, the crew did not speak English -- however, this was not an issue, as they phoned their office for translation whenever necessary (which was hardly at all). All of the staff were very responsible and respectful throughout the process -- wearing shoe coverings, laying down mats, sweeping up after themselves, and even surprising me by taking the time to place decorative rocks around my exterior unit (I don't know where they came from, but I am touched by the gesture). Lastly, after the job was done, Helen (an office manager) helped me feel confident about my federal rebate by providing additional coverage information about my unit. If I were doing it again, I would still call Bulga and the Air Comfort Experts. Thank you!
29 July 2023 -
We were looking to replace an old resistance heating system from the 1960’s in my Condo with a ducted split system. We contacted several HVAC companies and decided to... read more go with Air Comport Experts based on professionalism, cost and the system they suggested. Bulga was great, even had the initial consult over Zoom since we were in a hurry, I later found out he was joining from an airport while traveling. He came out for an in person quote once he was back in town. He was very accommodating to our needs and seemed very knowledgeable. I thought it would take a few weeks to get started with the install because plans needed to generated and cleared by our Home Owners, he got everything done quickly and reached out to the HOA president and was ready to start next week. His team of installers were great, they did exactly what we had discussed with Bulga. Other companies wanted to open large areas of drywall to run the refrigerant lines between the indoor and outdoor units, Bulga’s team was able to fish the lines thru the soffit and completed the install with minimal drywall removal. They also did a nice job patching the ceiling areas and matching it to the existing textured finish. We ended up with a very nice quiet Mitsubishi split system. Thanks Air Comport Experts!
29 June 2023Air Comfort Experts installed a Daikin heat pump system in my home last year. I’ve waited to review the company until the system could go though a cooling and a... read more heating season. Now I can say with confidence that I fully appreciated working with this company. Before the installation, Bulga discussed the full range of options. He was informed and direct in his presentation. His bid was competitive with others we received for comparable equipment, but with the added bonus of an extended warrantee. Office staff was friendly and responsive, as they coordinated scheduling. We had the ductwork fully replaced, added a second air intake and several new registers. Installation went smoothly and efficiently, and the project was completed on time. The crew was courteous, pleasant, and good-natured. The system (Daikin 4 ton, variable speed) passed the HERS test with no problem and was permitted easily. Bulga designed the ducting appropriately, so that each room receives just the right amount of airflow. He set up the excellent electronic thermostat and demonstrated how to use it. As for system performance: Both the cooling and heating are wonderful--quiet, efficient, and appropriate for the space. The outdoor compressor is a tad noisier than we’d expected, but the inside air handler is very quiet; in the rooms that aren’t near the compressor, the system sound is a mere whisper. We have had no problems with the Daikin unit since it was installed, and are confident that if anything went wrong, Bulga would be right on the scene to correct the issues. Bottom line: I highly recommend Air Comfort Experts for any HVAC needs.
1 March 2023 -
We needed a new AC and after some homework decided to invest in a Daiken Fit heat pump. Air Comfort Experts are one of only three Daikin-certified specialists we could... read more find in the LA area. They had the best pricing and the fastest service. You get the owner's personal attention. It turns out they have decades of experience with Daikin (ask them about the story!) The team did a clean and thorough installation and took care of all of our special requests. I highly recommend this company for your HVAC needs.
29 December 2022I had my existing gas furnace replaced with an electric heat pump furnace and AC unit plus adding a separate zone for a lower unit. The crew were very professional... read more and knowledgeable. Began and finished the project within the projected timeframe. The unit works great. Highly recommended.
29 December 2022They are very responsive, called me back within minutes. OD came on time and did a thorough check on my system. They are very professional and friendly. Fixed my... read more problem at a reasonable cost. I highly recommend!
29 December 2022 -
I decided to go with this company after several estimates and conversations. They are very professional, replied in a timely manner each time, and were easy to work with.
29 December 2022My ac furnace unit stopped blowing cold air. I called around to find a place that would be able to service my unit at the earliest convenience. Air Comfort Experts... read more was able to come out the next day to troubleshoot the issue. They ended up replacing my fan blower motor and circuit board that same day. Their technicians do not speak english, but they had a translator over the phone, so that wasn't an issue for me. They even wore shoe covers when stepping into the house, so that was a plus. I will go back to them when I need a new ac/furnace unit in the future.
29 December 2022Air Comfort Experts came through! They have the best prices, and did great work! We didn't have AC at all and had our ducts redone. We also had a new... read more heater installed. Everyone we've had contact with has been helpful. Highly recommend.
29 December 2022 -
After numerous visits and quotes from HVAC companies we decided to go with Air Comfort Experts. Bulga was patient, he took his time to assess our existing system and our... read more needs and provided detailed recommendations for the new system and also how to resolve the air flow problem in our house. He answered many of our questions before we made our decision. We replaced our old system was replaced with the Daikin Fit and VRV heat pump system and we also replaced our ducts. We added the Daikin air filter and also air scrubbers to the system. The office organized getting the permit for the system and also the 3rd party testing after completing the installation. Good communication from them with the job schedule all the way to finish. Bulga's technicians are very good - they are very detail and excellent workmanship, they took their time with the installation and everything was perfect. The house was clean after they completed the job, the attic was cleaner than it was before they started. They made sure the system was running the way they should and the wifi thermostats are set-up and working. Overall, we are very happy with the job they did for us and would definitely recommend them. They are our go to company for any HVAC need from now on. Thank you Air Comfort Experts for the great system and a great job!
29 December 2022My experience with Air Comfort Experts was very satisfactory. Bulga and his team were accommodating, professional and they did a good job of removing my old rooftop central air and... read more replacing it with multi-split system. Although two of the technicians speak limited English, I never felt being miscommunicated. Air Comfort Expert worked with me as a team. The installations were done professionally as I expected.
29 December 2022Air Comfort Experts has been a great service to our home. We got multiple bids to have our new ac/heating equipment installed and after meeting with Air Comfort Experts, we... read more knew we wanted to go with them. They are very professional and explained every step with us as we went forward. Always on time and went the extra mile to make sure everything was up to par before leaving for the day. We would happily recommend this company to our friends and family.
29 December 2021 -
My central AC and heating units were broken. Before I found Air Comfort Experts, another company quoted me thousands of dollars for new units. Air Comfort Experts quickly diagnosed the... read more problems and were able to find the replacement parts even though my units were 20+ years old. The technicians were professional and on-time. This is a very honest company.
29 December 2021Baker Russell
29 December 2021Bulga and the team were just what we we’re looking for. They were helpful before we even had our house and gave us advice one what to look for. Their... read more quote was more competitive for a much better system than some of the competitors. We were happy that we went with Air Comfort Experts because they were friendly, helpful, and did more leg work that some of the other companies didn’t want to do.
29 December 2020
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